Imagine you find yourself at an airport, upset because you have just found out that your flight has been cancelled, delayed or overbooked. Under EU Regulation (EC) No. 261/2004, you are entitled to compensation if the disruption was within the airline's control and was delayed for more than 3 hours. Unfortunately, without even knowing it, passengers jeopardize their right to moral compensation.
Voice, like any other innovation that allows people to interact, can succeed or fail, depending not only on its ability to solve a series of logical functions, but also on its ability to make us feel. What is clear is that at the moment voice technologies are not generating the sensations expected by users.
The new European payment regulation (PSD2), which is causing a stir among players in the payment ecosystem, will come into force on September 14. It introduces important changes to increase the security of transactions. Dual authentication, biometrics and user identification are fundamental concepts in the world of payments, but what exactly do they mean? What are the benefits they can provide?
?How to make sleep, one of the most important yet least recognized health factors, as restful as business travelers need it to be? The answer lies in learning how to rest. Sleep is also a matter of habits, so preparing ourselves to fall into the clutches of Morpheus can be paramount.
Travel managers and frequent travelers who participated in the 2º National Travel Agency Innovation Report (IIAVE2018), prepared by Amadeus, say that hotels and aíneas aéreas are the ‘players’ most innovative in the travel and tourism ecosystem. Experts and suppliers, on the other hand, have a different perspective and rate the level of innovation of travel agencies higher than travelers.
Delays, cancellations and broken plans, 2018 has been the worst year in Europe in terms of flight disruptions, with a record number of delayed and cancelled trips. Despite this reality, travelers are not very aware of the rights they have when traveling by air, according to current European legislation.