10 rights that every passenger should know
Delays, cancellations and broken plans, 2018 has been the worst year in Europe in terms of flight disruptions, with a record number of delayed and cancelled trips. Despite this reality, travelers are not very aware of the rights they have when traveling by air, according to current European legislation.
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Trends that will be encountered by those who eat away from home
Technology, social networks, healthy eating… In a world that is so changing and influenced by so many factors, what are the trends that are shaping foodservice? According to the report ‘Dining Out in 2019’, prepared by El Tenedor and market research firm Doxa. The study collects and orders, according to their relevance, the preferences and parameters that are being imposed in the sector:
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Guidelines for communicating policy to travelers in a personalized way (and II)
Second and final part on practical recommendations for communicating internally the implementation or modifications of the travel policy, taking into account the coexistence of different generations in the same company, from the purely analytical to the digital natives. In any strategy, personalization is the key, according to the study Convincing the Traveler. La psicología de la persuasión en el Business Travel, prepared by Forum Business Travel and Amadeus Spain.
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Independent hotels facing the addictive reach of OTAs
It is undeniable that the biggest change in recent years is related to technology and automation and, despite the apparent slowness of the hotel industry to adapt to new technologies, it seems that something is changing. More and more hotels and hotel chains are relying on new systems, technologies and innovative concepts to enhance the digital guest experience and allow travelers to interact in a modern way with their brand.
Hotels and hotel chains are increasingly relying on new systems, technologies and innovative concepts to enhance the digital guest experience and allow travelers to interact in a modern way with their brand.
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Travel manager, an invisible figure in the face of the blindness of some companies
After many years in a sector that I am passionate about, I have always thought that Spain, with its level of business passengers, the quality of tourism we offer and its strategic position in Europe, would have a clear understanding of the importance and value that having a Business Travel Manager or Corporate Travel Manager brings to companies. But I was wrong. Looking on LinkedIn for indicative salaries to make a study, this position does not appear…
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Guidelines for communicating policy to travelers in a personalized way (I)
The coexistence of different generations in the same company, from the purely analytical to the digital natives, such as the millennials, requires careful customization of messages and communication strategies. To this end, even the different employee profiles must be taken into account depending on their attitude towards technological developments or towards the journey itself. Here are a few guidelines to tackle this delicate task.
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