Minibar, some curiosities about this tempting roommate
The evolution of the minibar, that appliance that has been integrated in the rooms of four- and five-star hotels for 60 years, has aroused both supporters and detractors, but the truth is that it exists by regulation and constitutes an added value for the client. Taking care of even the smallest detail in a hotel is essential, something that also extends to other devices, such as kettles and coffee makers, so that the well-being of the guest is always guaranteed.
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The art of convincing the traveler. Check list for travel managers
The art of convincing is gaining the upper hand over simple command and control. But how, ?how, ?why"? What are the springs that drive employees to follow the policy guidelines in a "friendly" and cooperative way? What are the principles that should guide travel managers to achieve their goals without arousing suspicion or resistance? Based on research into human behavior, it is possible to improve travel program compliance without resorting to penalty systems or penalizing the traveler.
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