The art of convincing the traveler. Check list for travel managers

The art of convincing is gaining the upper hand over simple command and control. But how, ?how, ?why"? What are the springs that drive employees to follow the policy guidelines in a "friendly" and cooperative way? What are the principles that should guide travel managers to achieve their goals without arousing suspicion or resistance? Based on research into human behavior, it is possible to improve travel program compliance without resorting to penalty systems or penalizing the traveler.