Reports, alerts and geolocation, or how to implement "duty of care".
One of the most common mobility solutions used by companies as part of their employee risk management strategy are those related to travel documentation, destination reporting, alerts and geolocation.
Large agencies specializing in corporate, some security consultancies or technology providers such as Amadeus have tools that integrate some or all of these functions.
Amadeus Mobile Messenger, for example, offers professional assistance in handling risk situations and allows the travel agency to communicate with its travelers at any time in real time. Other companies such as Tripcare and multinationals such as Healix or International SOS also operate.
The most effective ones are the ones connected to the self-booking tool. In this case, the itinerary data are transferred directly to the application, which also collects any possible alterations from the time of booking until the trip is actually made, or even during the trip.
They are very useful for the traveler because, in addition to reporting changes, they also usually include an alert system for external circumstances, such as strikes, weather complications, social or political unrest and any security threat.
Geolocation systems are also sometimes decisive when traditional communications do not work or simply so that the travel manager can have a fixed picture of where all his travelers are at any given time. Although it is not the norm, there are employees who claim their privacy spaces when they are away from home and, for better or worse, refuse to have their mobile devices turned on at all times. The issue has its legal significance, because it is not very clear that a company can impose a control 24 hours a day.