European hotel loyalty programs are undergoing a series of changes in recent years, seeking new responses to the needs of their increasingly technological and demanding members. Personalization and unique experiences will become increasingly important to travelers and will become decision factors in the booking process. Leer más
They are known as "road warriors" and are the employees who spend more than 50% of their time traveling for work. Agencies face new challenges with this customer profile, due to their high level of information, their demand for advanced technological solutions and their need for new services. These are some of the conclusions of the special conference for agencies held by Forum Business Travel in Madrid and Barcelona. Leer más
Small metallic expenses incurred during business travel are in the spotlight for companies. Their monitoring and control has increased in the last year, according to the 2017 European Business Travel Barometer by American Express Global Business Travel, a study in which nearly 1,000 companies participated. Leer más
Forum Business Travel will hold the second Corporate Travel Immersion Course on June 1 and 2. This time it will be held at the Montanyà Hotel & Spa de Seva (Barcelona), a training initiative open to all professionals, whether they are suppliers or consumers of travel. We spoke to Silvia Magdaleno, a member of the team of trainers. Leer más
Amadeus España has initiated a process of renovation and improvement of the network infrastructure of the national travel agencies that have their communications lines connected to its system. The process, which will be completed before the summer, will benefit more than 16,000 professionals. Leer más
Despite the fact that 37% of business travelers contemplate “home sharing” and in fact book this type of service for their personal trips, only one in six companies include it in their travel policies, according to a study published by the GBTA Foundation. Leer más