Silvia Magdaleno: ?Business Travel professionals have to be at the forefront?
Forum Business Travel will hold the second Corporate Travel Immersion Course on June 1 and 2. This time it will be held at the Montanyà Hotel & Spa de Seva (Barcelona), a training initiative open to all professionals, whether they are suppliers or consumers of travel. We spoke to Silvia Magdaleno, a member of the team of trainers.
After 11 years of dedication to the business travel industry, Silvia Magdaleno currently works as an independent global travel manager at Squeeze Travel, where she manages accounts in numerous countries. Her consulting work has achieved great results in optimizing costs with a high rate of traveler satisfaction. He is also part of the GBTA hotel committee and collaborates in different business travel forums.
?What are the specific features of business travel and why is it important to specialize in this segment?
One of the specific features of business travel is that companies are ultimately responsible for what happens to their travelers while on a business trip. At this point, travel professionals must ensure the safety of travelers without neglecting the costs involved. Since business travel is affected by unforeseen situations, travel professionals must be at the forefront of the industry in order to provide our companies with excellent business travel management. Specialization in the sector is important for good management.
?What knowledge will those enrolled in each of your blocks acquire?
Upon completion of the training, participants will learn about the other categories associated with business travel and how we can manage and optimize them. We will review trends in intermodality and collaborative economics and their application to business travelers. We will learn about connectivity, pollution and ways to incentivize travel policy compliance.
?How will you be able to apply the course content in your professional life?
The course content is purely practical. Attendees will take homework with them ready to put it into action as soon as they return to work.
The course content is purely practical.