What criteria should companies follow when submitting RFPs to suppliers?
An RFP (Request For Proposal) is the means by which many companies or organizations use when launching a supplier selection tender, whether it is for airlines, hotels, rent-a-car, etc.
Obviously, there is no single RFP model, since it will depend on the particularities and needs of each company. This will determine the information that each company will require from its potential suppliers.
The company seeks to standardize in the same document format all the information of the suppliers in competition. In this way, the interpretation and processing of the data will be made easier and faster. And the content will be none other than that which the company needs to know.
Once received by all the suppliers to whom the request for a rate offer was addressed, by the means that the company or organization has established, the initial study will be made in order to make a first discarding. Subsequently, the round of contacts for possible negotiations and closing of agreements will begin.
For the air transport provider, sometimes this way of acting can cause a problem, because perhaps the document prevents it from reflecting the information it needs to show, or in the way it would like to show it.
In the case of global tenders, the inclusion of the information of the company's foreign branches can be a difficulty for several reasons: for the possibility of expressing its offer in a different currency; for the possibility that such a delegation acts with a different corporate tariff model (flat or with dynamic discount) or for the simple reason of compliance with the deadlines established in the tender if éstos are rigorous, since the supplier will have to coordinate the response of several countries and adapt its responses to the model document of the RFP.
Javier Ruz Bentué
Forum Business Travel contributor
Javier Ruz Bentué
Collaborator of Forum Business Travel
.