Amadeus begins implementation of its online booking and issuance platform in Spain
Amadeus has initiated the implementation in Spain of the first professional platform for booking and issuing tickets entirely online. In this way, travel agents will be able to serve their customers from anywhere and at any time they require their services.
The implementation process of Amadeus Selling Platform Connect will be carried out sequentially in all Amadeus Spain travel agency customers, at an average rate of 100 each week, and will continue throughout 2017. According to forecasts, more than 1,600 agencies and 4,000 professionals will have completed this process before the end of the year.
The launch is supported by a advertising campaign for sectorial audiences, based on different storytelling, starring real professionals from different parts of the world who share the same characteristic: the passion they feel for their work.
All Amadeus España staff will be involved in one way or another in the implementation process. According to its general manager, Fernando Cuesta, the solution ““inaugurates a new concept in the relationship between the travel agency professional and his client”
It is a platform hosted entirely in the cloud and, as such, accessible from any location with an Internet connection and through any device, whether it is a desktop, laptop, smartphone or tablet. This makes it possible for travel agents to serve their customers from anywhere and at any time when they require their services.
It requires no installation of any kind or software updates, and is accessed from any browser. The new solution simplifies numerous tasks, and reduces up to 68% the time spent on booking complementary airline services.
It also allows to customize the agency's work procedures, and to work both in the cryptic mode (through the classic transactions of the Amadeus system) and in the Cr mode (by means of the classic transactions of the Amadeus system);sicas del sistema Amadeus) como en modo gráfico (more similar to the designño web of any travel portal) or alternating at any time one or the other mode.
Amadeus Selling Platform Connect has been created in the Amadeus development center in Nice and has been supervised and adapted to the Spanish market by Amadeus professionals in our country. The solution has been designed based on thousands of hours of research and with the collaboration of 184 travel agencies from 23 different countries.
Amadeus' cloud platform is currently being enabled worldwide, and 120,000 users –who have already made more than 12 million bookings– are already operating with it. The first country in which the new solution has gone live is South Korea.
The first country in which the new solution has gone live is South Korea.