Agencies specialized in corporate travel are making a great effort to adapt their services to the new needs opened up by technology. Chatbots, virtual reality, predictive analytics, gamification, new booking protocols, data security, blockchain… All these factors put the focus on traveler satisfaction and open important challenges for the business model on which the intermediation has traditionally been based. Leer más
Mileage or points accrual is shifting to more based on spend rather than distance traveled. Of the 25 airlines included in the 2018 analysis by Car Trawler, 11 already use ticket prices to determine mileage and points accrual. The study also determines the availability of seats when the traveler pays with points.
Hotel security is a concern for frequent travelers. According to a CWT study, more than half confess to being worried about intruders breaking into their room or their key ending up in the hands of a stranger by mistake. Spaniards are more fearful of these circumstances than the European average, and are in line with neighboring countries in their fear of eventualities such as a fire or a terrorist attack. Leer más
Renfe has integrated its offer of seats, prices and itineraries in Amadeus Cytric Travel & Expense, the corporate travel booking and expense management platform developed by Amadeus. Thanks to this agreement, travelers will have access to their company's or travel agency's negotiated fares. Leer más
The dynamism of economic activity in Spain and the increase in consumer spending will lead to an increase in hotel sector turnover of around 6% this year, according to a report by the consultancy firm DBK. The study highlights a progressive increase in the concentration of supply. Leer más
Virtual payment solutions for business travel not only help travelers and streamline accounting processes, but also have an immediate impact on direct costs, according to a study by HRS. In the case of hotels, the average price per room decreases by 12% for one-night stays. Leer más