What elements can help the travel manager to position his or her value within the company?

IRENE MANRIQUE, Travel and Events Management - Travel Manager at BBVA

The great challenge for travel managers is to achieve a balance between the efficiency of the service without penalizing their own quality. Savings are a lever in the daily management of the travel manager, but there has to be a symmetry with the comfort of frequent travelers to make their trips productive.


To carry out this function and for it to have recognition in the company's organization, the reporting is an indispensable piece. The travel manager has to equip himself with tools that allow him to keep an effective control of the travel program and to detect possible deviations. You also need to have a good command of a series of key indicators that allow you to gauge the results of your management.


Through the management information, it must inform the spending managers of travelers' behavior in a timely manner, detecting areas for improvement and proposing best practices.

Among his functions, the corporate travel manager has to anticipate travelers' needs and find practical and simple solutions. This has a lot to do with the technology applied to business travel before, during and after the trip. The travel manager has to be very aware of the latest developments in applications that provide more independence and economy to the traveler, in addition to saving time and expense.