The new year will bring a definite push towards the digitization of enterprises

New ways of understanding remote work. Collaboration among employees. Technologies that will transform certain industries… These are just some of the most significant changes that we will witness over the next year, according to a study by Team Viewer. Partly as a result of the pandemic, 2021 will be a decisive year in the development of digitization.

TeamViewer, a global provider of remote connectivity services, has analyzed the main transformations that the pandemic has caused in the digital environment. These are their conclusions:

Último impulso hacia la digitalizaciónón total

Digital transformation has been very present during the last few years. However, it will be in the post-cool environment of 2021 that companies, especially smaller ones, will make their final push toward digitization.

While, in the pre-pandemic era, companies were hesitant to adopt new technologies and spent a lot of time searching for the perfect solution, the new and urgent ones, such as the new digitalization, have become more complex and time-consuming;The new and urgent needs that have arisen have made them realize that the systems are already mature enough, that the technology is already here, and that adopting it is easier than they thought.Scalable and flexible solutions are making it easier for companies to adapt quickly and easily in a very uncertain environment. This positive experience during the peak of the crisis will undoubtedly have a lasting impact on how companies approach digitization in the future.

Exponential growth of Augmented Reality

This situation is also present in end customers, who are becoming familiar with these tools, which can be of great help to them in situations such as, for example, repairing devices from their own home thanks to remote technical assistance from a professional. The year 2021 will continue to open new horizons for AR technology to be implemented in more industries.

Changes in the adaptation processes of an employee

Teleworking has radically changed many work processes, and the incorporation of a new employee to a company in a remote work context is one of them.At the onset of the pandemic, companies accelerated the processes of hiring, induction and adaptation of their new employees to be able to meet the demand.

Thanks to remote connectivity, wearable devices and IoT solutions, it is easier for employees to complete their training, even when they can't have someone physically by their side.

This new capability will transform the way companies hire and train their staff and the way employees interact with each other even when they don't share the same location.

Remote is the new normal

While workers will gradually return to their offices over the next year, the hybrid environment will be the most likely scenario. Today, any office-based professional with a computer can begin working remotely almost instantly. Remote solutions that were not well known before the pandemic have become familiar to the vast majority of workers. The work culture has completely changed.

GMPD compliance

Privacy compliance issues have been one of the main setbacks for companies to deploy remote connectivity solutions or adopt other digital tools such as AR or IoT.

The year 2020 has meant a change in mindset for many companies who have realized that today's platforms and technologies are secure, efficient and rigorously compliant enough for their businesses to thrive even in times of crisis."

The year 2020 has meant a change in mindset for many companies who have realized that today's platforms and technologies are secure, efficient and rigorously compliant enough to thrive even in times of crisis.