Internal fraud in companies when it comes to justifying travel expenses has grown slightly over the last year, according to a report carried out by Captio among its clients. The most common practices are exceeding authorized amounts, passing on old expenses or falsifying information on receipts. These tricks are more widespread among small companies. Leer más
The Package Travel Act has been in force for 100 days. The National Union of Travel Agencies (UNAV) considers that it has been a period marked by doubts, haste and misinformation of a rule that even the Government considers that “perhaps á was processed ó too fast ”. The agencies are also concerned that our regulations have exceeded European standards in terms of guarantees. Leer más
¿ What are the preferences of business travelers around the world? According to a study by consulting firm Artemis Strategy Group for CWT, two-thirds choose window seats over aisle seats and most would rather miss a flight than their luggage. The trends on the ground are toward cabs rather than ridesharing services. Leer más
The transposition of PSD2, the second European directive on payment services, in force since 2015, goes a step further as of September with the double verification of users and the promotion of open banking, which will force banks and payment institutions to grant third parties access to their customers' accounts. Luis Miguel Viñuela, managing director of Diners Club Spain, analyzes the consequences of this regulation. Leer más
Trust, based on previous experience, is the most important element when choosing a travel agency, above advice or quality assurance, according to a study conducted by Observatur. The research also reveals that the services that will have the greatest economic importance in the agencies will be the specialized advice. Leer más
Investment in corporate travel will grow nearly 7% in Spain, the highest among European countries, according to the 2019 Business Travel Barometer by American Express Global Business Travel (GBT). The study also notes that the challenge for travel managers is to strike a balance between cost control and traveler satisfaction. Leer más