Airhelp, the air passenger rights organization, has presented its annual AirHelp Score 2022 ranking, which rates the world's airlines and airports. Madrid and Bilbao airports are among the best rated in Europe. The world ranking is topped by Tokyo-Haneda. Leer más
Technology is reshaping the customer experience in terms of payments. In addition to the regulatory changes that have been taking place recently, the current trend is towards systems that are more adapted to the needs of users, with more secure and efficient processes. We interviewed José Maldonado, CEO and general manager of Diners Club Spain, who also comments on the company's strategy, with partnership management as a highlight. Leer más
The Air Monitor 2023 report, published by American Express Global Business Travel (Amex GBT), forecasts a general increase in airfare prices globally, due to factors such as inflation, rising fuel costs and capacity issues.Business class fares to and from Spain are expected to grow by 10.5% next year. Leer más
Despite ongoing challenges such as rising energy prices, macroeconomic uncertainty, access to capital and continued pressure to digitize, European hoteliers are optimistic about the coming year, but also express caution. These are some of the conclusions of a survey conducted by Statista/Bookin.com in 23 countries. Leer más
Accelerating the digital transformation of travel and expense management (Travel & Expenses) will be vital to improving the employee experience and achieving corporate objectives next year, according to a new study by Forrester Consulting, commissioned by Amadeus Cytric Solutions. Managers are making it easier for their employees to work in a new hybrid world of work. Leer más
The arrival of Christmas is one of the key moments in the corporate environment to bring teams together and hold meetings, either only among employees or adding clients. In 2022, in-house events are set to close the year on a downward trend for the sector, according to AEVEA (Agencias de Eventos Españolas Asociadas). Due to the increase in teleworking experienced in recent years, this type of event is more necessary than ever. Leer más