Travel to or from non-EU countries may also be protected by European legislation.

The rights of air passengers in relation to delays, cancellations, overbooking and baggage incidents apply to flights departing from the EU to a non-EU country and to flights departing from a non-EU country if operated by an EU carrier. Flights to and from Iceland, Norway and Switzerland, although they do not belong to the European Union, are also governed by Regulation (EC) 261/2004.

In view of the unknown from travelers about their rights on flights to or from outside the European Union, Reclamio.com, specialized in managing the claims of air passengers, has compiled the cases in which the EU regulations are applicable to such journeys.The rights of air passengers protect passengers traveling on flights departing from the European Union to a non-EU country. They also apply to those coming from a non-EU country and landing in the European Union, although in this case they must be operated by an EU airline, says Jordi Mercader, head of the group to which Reclamio.com belongs.

On the other hand, the Regulation (EC) 261/2004 establishes that, in addition to the 27 countries of the European Union and their respective islands and archipelagos, the rights of air passengers also apply to flights to or from European Union countries and their respective islands and archipelagos;The rights of air passengers also apply to flights to or from Island, Norway and Switzerland-despite the fact that they are non-EU countries-in accordance with the Agreement on the European Economic Area, and in Switzerland and the Agreement between the European Community and the Swiss Confederation on Air Transport (1999). The only exception is flights to and from the Faroe Islands, which are part of Denmark.

The EU regulation establishes compensations of up to 600&euro if the reason for the incident with the flight -delay, cancellation or overbooking- or the baggage -damage, delay or loss- is attributable to the company.

In Spain the passenger has up to 5 years to try to claim an incident for delay, cancellation or denied boarding and 2 years for baggage incidents and those of delay, cancellation or denied boarding which are subject to the Montreal Convention. The traveler can claim él himself to the airline or process the incident through Reclamio.com, a company specializing in managing the claims of passengers aéreos.

Regulation (EC) 261/2004
By way of summary, Regulation (EC) 261/2004, establishing common rules on compensation and assistance to air passengers in the event of denied boarding and of cancellation or long delay of flights establishes that the rights of EU air passengers apply in the following four cases:


1.   If the flight is within the EU and is operated by an a a a a a a a a a EU or non-EU airline.
2.
3.    If the flight departs from the EU to a country outside the EU and is operated by a company inside or outside the EU.
4.    If the passenger has not received any benefits (compensation, re-routing, assistance from the airline, etc.) for problems related to your flight according to the applicable legislation of a country outside the EU.

The EU means the twenty-seven countries of the European Union, including Guadeloupe, French Guiana, the Azores, the Canary Islands, Madeira, Martinique, Mayotte, Reunion, Saint Barthelemy and Saint Martin (the French West Indies), but not the Faroe Islands. The EU rules also apply to flights to or from Iceland, Norway  and Switzerland.